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SHEET 01 — INDEXREV. 2026.06 · CL. A
[ Signal in: petabytes of meter, CRM & ops data ]

Mark A. Smith.

AI, data-science & analytics product manager — turning models, pipelines and agents into things customers actually feel.

ROLE     AI Product Manager
FOCUS    AI · Data Sci · Analytics
PROVING  Electric utility · 20+ yrs
EMPLOYER Entergy (IOU · 3M+ cust)
LOCATION The Woodlands, TX
STATUS  ● open to senior AI / data PM roles
DATAMLAGENTUXAMI · CRM · IoTPREDICTIVE MODELSAGENTIC WORKFLOWCUSTOMER OUTCOME
CERTS ▸PMPCSMCSPOSix Sigma Black BeltIBM AI Product Mgmt
§ 00.1Positioning

AI, data-science & analytics products,forged in a regulated industry.

20+ years shipping data and AI products — currently leading an AI product portfolio (generative, agentic, predictive) inside an investor-owned utility. Earlier: stood up the enterprise data-science platform and governance program at EPRI, built Reliant's customer-facing analytics suite (disaggregation, anomaly detection, premise-level forecasting) on a Hadoop / Spark big-data platform, and ran ML pipelines at HP. Engineering foundation in systems and industrial engineering; the electric sector has been my proving ground, not the limit of the playbook.

01
99%
Big-data processing time reduction
Reliant Hadoop / HBase / Spark platform
02
3,000×
Meter-data volume scaled
In-house MDMS · high-frequency AMI
03
8+products
Customer-facing analytics shipped
Disaggregation · anomaly · forecasting
04
3M+customers
AI portfolio reach
IOU footprint across 4 states
§ 01Career trace

A single line, drawn across four utilities and three decades.

  1. 2023–Now
    Entergy
    AI Product Manager
    GenAI · Agentic · Predictive
  2. 2021–22
    Gexa / NextEra
    DER Product / Analytics
    Segmentation · Optimization
  3. 2017–20
    EPRI
    Data Science Lead
    Platform · Governance · MLOps
  4. 2002–16
    Reliant / NRG
    Principal, Product Innovation
    Big-data · Customer analytics
  5. 1990s–17
    HP · Questia · Compaq
    Earlier Career
    ML pipelines · DQ · Six Sigma
§ 03Featured projects

Two artifacts, both about how AI gets built.

One is a three-book series on enterprise AI delivery. The other is this site — built on Lovable as a live demo of the methodology those books describe. A gallery of additional Lovable apps lives on the projects page.